Nondiscrimination Notice

Notice:
Methodist Southlake Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Methodist Southlake Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Methodist Southlake Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters via a contracted service provider
  • Information written in other languages

If you need these services, please ask your nurse, the house supervisor, or other hospital personnel for assistance.

If you believe that Methodist Southlake Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Methodist Southlake Hospital Health Grievances Coordinator/Director of Quality
Via phone messaging at 817-865-4515 or email at [email protected]

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist Southlake Hospital medical staff are independent practitioners who are not employees or agents of Methodist Southlake Hospital, or any of its affiliated hospitals.