If you believe that Methodist Southlake Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Methodist Southlake Hospital Health Grievances Coordinator/Director of Quality
Via phone messaging at 817-865-4515 or email at [email protected]
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Texas law prohibits hospitals from practicing medicine. The physicians on the Methodist Southlake Hospital medical staff are independent practitioners who are not employees or agents of Methodist Southlake Hospital, or any of its affiliated hospitals.